- When you are on a plane it counts as an electronic device. Therefore you have to have it turned off through some of the most boring parts of your travel time
- It's an electronic device. Usually when electronics break I go to a book. When my kindle breaks, I'm royally screwed. Like now, 10% from the end of this book that I'm dying to know how it ends.
So I write to amazon, prepared to deal wtih a large argument. To my surprise, they quickly take my info and tell me I'll be getting a new one in 2 days. Now that's what I call customer service. I guess my kindle is over warranty so I asked them why they were so willing to send me a free one. The guys said, "we are looking at your account activity and we feel that this is the right thing to do." And I said, "so what you mean is I spend a lot of money on my kindle and you don't want to lose my business." and he said, "yes, basically."
That made me smile. But new kindle on the way, exciting!!